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Global Capability Centers (GCCs) have become a pivotal element in the strategic landscape of global business operations. These centers are essentially offshore units that undertake a variety of tasks ranging from back-office operations to core business functions and innovation activities. The evolution into GCCs signifies a maturation process where offshoring is not just about cost savings but also focuses on adding long-term value to the organization, enhancing quality, stability and standardization of technological environments and fostering a culture of innovation and excellence.
The whitepaper indicates a holistic approach towards establishing GCCs, emphasizing not just the operational and strategic aspects but also highlighting the importance of governance, culture and innovation. This approach ensures that GCCs are not seen merely as cost centers but as integral parts of the organization contributing to its strategic goals and competitive edge.
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The Global Tech Delivery Maturity whitepaper is a comprehensive strategic assessment involving various facets of a legacy organization’s global delivery program, including leadership, strategic planning, operational adoption and partnership models.
A high-level overview of the document:
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This paper encompasses several key themes such as innovation, execution and excellence, delivery and ingenuity. It emphasizes a vision for what is and what can be, suggesting a forward-looking approach to technology transformation and stabilization.
Specifically, it mentions a 3-pronged approach to manage the supply-chain for predictable and self-improving delivery, including supplier performance management, contractual coverage and delivery certainty interlocks. The paper also focusses on service delivery, including availability plans, design criteria, targets/thresholds and reports including audit reports and analysis. A stage referred to as "REPEATABLE," suggesting a phase or approach within the project or methodology is one of the key elements of this paper.
This document focuses on the strategic approach to technology transformation, emphasizing innovation, excellence and a structured, repeatable process for delivery and service management.
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This paper focusses on enhancing IT service management through proactive service level management, detailed performance metrics and a comprehensive approach to availability, capacity and continuity management. It focuses on several key areas critical to IT service management and performance measurement.
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The paper gives a comprehensive plan for technology and infrastructure development within a financial services context.
The blueprint outlines several key areas:
This summary encapsulates the strategic objectives, operational processes and governance structures proposed in the tech blueprint for a large financial services company, focusing on leveraging technology for improved performance, compliance and risk management within the non-banking financial company (NBFC) sector.
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A comprehensive paper which provides details on the collaboration of various industry experts and technology providers, with a significant focus on the financial services sector. The document outlines the partnership with FIS Global as the technology backbone provider, emphasizing their role in developing and integrating systems crucial for financial services. Key aspects of the project include the implementation of technology and operational strategies to enhance customer service, streamline operations and improve governance and flexibility in business processes.
The document highlights several advantages of adopting a collaborative technology offering, such as de-risked deployment, business flexibility, improvement in time-to-market and cost efficiency compared to dedicated setups. It also mentions the strategic benefits of integrating mobile and digital banking channels, leveraging cloud computing and building an intelligent information infrastructure to realize technology ROI in financial services.
Furthermore, it discusses the implementation blueprint, including technology coverage, go-live support, testing services, data migration and managed services. It emphasizes the creation of simplified technology platforms, optimization of customer experiences, and the continuous benchmarking of enterprise performance against key performance indicators.
In essence, it is a document that outlines the strategic, technological, and operational framework aimed at enhancing the efficiency and effectiveness of financial services through innovative technology solutions and partnerships.
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The document provides a comprehensive guide on setting up a Small Finance Bank, covering governance, human resources, partnerships, operational models, financial management, risk management and customer service excellence.
Here's a summary of the key focus areas and components outlined:
The document provides a comprehensive guide on setting up a Small Finance Bank, covering governance, human resources, partnerships, operational models, financial management, risk management and customer service excellence.
Here's a summary of the key focus areas and components outlined:
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It discusses best practices for security in cloud adoption among banks, with a focus on addressing the unique security, compliance and operational challenges associated with cloud computing within the financial sector.
Key highlights from the document include:
In summary, the "Cloud Security in Banks" document serves as a guide for banks considering or currently adopting cloud services, focusing on navigating the complexities of security, legal and regulatory challenges to leverage the operational and cost benefits of cloud computing effectively.
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